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What did this Texas Roadhouse server do instead of helping customers?

What did this Texas Roadhouse server do instead of helping customers?

“Have to do this when you’re busy.”

Braden Bjella

Posted October 16, 2024, 8:00 am CDT

Being a server is not an easy job. Not only do servers have to be on their feet all day, carrying heavy items and cleaning, but they also have to deal with a variety of difficult customers – and while tips can be significant, the fact that they are optional means a server often goes without works idea of ​​how much money they will earn for their daily efforts.

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Given these issues and the job’s inconsistent pay, it’s no surprise that restaurants are struggling to find and retain staff. While the situation is no longer as dire as it was a few years ago – jobs in the restaurant industry have largely recovered to pre-pandemic levels – no one is sure how stable the current market is, and many have the theory stated that there could soon be another labor shortage in the industry.

Regardless, customers still seem to love dining in person and restaurants are making an effort to keep them coming. One of these efforts appears to be to make their servers dance.

What’s going on in this Texas roadhouse?

In a video with over 281,000 views, TikTok user Mairis (@mairissd) shows a group of servers at a Texas Roadhouse location. As country music plays, the waiters dance, some joining in more enthusiastically than others.

“I asked for extra rolls and my waiter is out here dancing,” she writes in the text that overlays the video.

Seeing waiters dancing is a common experience at Texas Roadhouse and has been since the restaurant’s inception.

Generally, servers say that participation in these dances is optional, although servers may occasionally be expected to participate.

“In the area where I work, all servers and hosts are required to perform a line dance during validation, the dances are taught in our weekly dance class,” explained a commenter on Reddit. “If we have a store outside we dance every hour until all the stores come in, but if they’re inside we relax and do maybe three a night.”

“I used to get insulted all the time because I didn’t dance. “Shit this sucks,” another added. “It’s better to provide food for my colleagues, buy drinks at the bar, refill water and sweet tea, and so on.”

@mairissd #fyp#texasroadhouse ♬ Original sound – MAIRIS 💕🌵

In the comments section, users expressed their thoughts on the dances, as well as when and why service staff might choose to do them.

“When I worked at Roadhouse I always wanted to distract from the fact that there was too much going on in the kitchen lol,” one user wrote. In response, Mairis said, “We were there on a Sunday afternoon.”

“I’ve worked here for many years and told people how crazy it is to have to do this when you’re busy,” another added.

However, some claimed that such dances were not present in their locations.

“I never knew they did that. I’ve been there many times and have never seen this!’ one user exclaimed.

“Thank God we don’t have to do that in our rest stop! I’m totally screwed, now I have to drop a tray to drop it deep. “Come on,” said another.

The Daily Dot contacted Texas Roadhouse via email.

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